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Reding raises receiver-pays option for mobile calls in Europe

Posted By TelecomTV One , 16 June 2008 | 5 Comments | (0)
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It's always been one of the European mobile industry's conventional wisdoms: that one of the main reasons Europe became undisputed global leader in all things mobile was because of its call charge regime.

By making mobile service 'caller pays' one of the inhibitors for early market take-up was removed. The mobilised telephony user could swan about happily taking all calls, but only making as many as he or she deemed affordable. The great fear  -  the unforeseen astronomical mobile phone bill  -  was slain and mobile service uptake was brisk partly as a result

Meanwhile in the US a different logic had prevailed.  There it was deemed more right and proper that the liberated, untethered phone user pay for the privilege of being so, not his hapless caller. Also it was rightly understood that without a receiver-pays regime there was a weaker mechanism for call price competition, since the callee was unaffected by the cost of the incoming calls.

Loaded up with the cost of the airtime leg of both incoming and outgoing calls, however, the service user was more likely to shop about and the service provider was more likely to keep the pricing keen - which the research seems to indicate is the case.

In fact both effects are observably true on the different sides of the Atlantic.


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5 comments (Add Yours) - click here to sign in

(1) 16 June 2008 15:49:56 by Arno Koch

Pay for what you have control over, still is the most compelling proposition for any service.

Just imagine that this call-centre has no longer to pay for calls to mobile-devices, and you know what's going to happen ...


(2) 16 June 2008 16:06:02 by Liam Conroy

Calls to landlines & Mobiles in North-Amerika are treated as more or less the same when calling from witin the US and certainly when calling from Europe - when is this going to happen our side of the pond? Surely the 'capital cost' of the n/w's has been recouped by now and no longer necessary to screw the consumer so hard.

Also, agree with previous sentiment - caller should pay for what he has control over. No number of watchdogs and government 'controlled' opt-outs will stop certain call-centre types abusing any privilege afforded them.


(3) 16 June 2008 16:41:41 by james d

Operators have significant income from Mobile Termination charges.
Why gift them with an additional charge levied on the customer?
The opposite should be the case the more calls you receive the more your provider makes and the more should be rewarded for this.


(4) 16 June 2008 19:14:59 by Steve Barnett

I get Spam calls from UK, Europe & US fortunately they go to my fixed line phone (though, I am now getting them on Skype). They don;t care whether you have an opt out or not, because they are beyond the law.

The last thing we need is these g!t$ phoning our mobiles and us having to pay for the privilige. Also it is a charter for them to start call spamming Children; they already do deals with O2 and the like to buy millions of cheap TXTs so they can flog them ring tone subscriptions that empty their credits in minutes.

Liam the reason they want to screw you for mobile minutes is because they're getting hammered on fixed line telephony and are desperate to find new ways to raise money from the consumer i.e. you.


(5) 17 June 2008 14:45:59 by Paul Hollingsworth

Article is not correct in its central premise. In Europe the receiver does pay for the call (when roaming) just as is the case in the US.

The US has a consistent paying policy for roaming/non-roaming. However in the local market (i.e. in European countries) I do agree with the point that caller-pays helped to increase take-up.

But to extrapolate this to across Europe is simply not correct.