European operators once had such high hopes for i-mode. The service had been a phenomenal success in Japan even as 3G was failing to take-off in the EU. So, the answer was obvious, import i-mode to Europe and all will be well – except that it wasn't.
DoCoMo introduced i-mode to the mobile applications-starved Japanese market in February 1999, and it was an instant hit. Soon there were 60 million i-mode subscribers in Japan alone and another 5 million elsewhere as DoCoMo licensed the technology to mobile carriers in Belgium, France, Germany, Greece, Italy, Luxembourg, the Netherlands and Spain. Before long (but not for long) i-mode was the engine of growth behind DoCoMo's continuing success.
i-mode was marketed in the EU as a classy and sassy alternative to the disaster that was WAP. However, subscribers found the service both limited and expensive and when rival mobile operators began to offer cheaper, flat rate 2.5 and 3G services that promised (if not quite always delivering) easy and robust access to the Internet on the move, alternatives, i-mode subscribers deserted the service in their droves.
The simple fact is that i-mode never had the market traction to become a mass market service in Europe, and now it never will.
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